Cainiao Consolidation Shipping

The article will introduce you to parcel consolidation. We will try to explain what this is, what the pros and cons of this service are, tell you how we received parcels collected in one box, and what we did about it.

Cainiao Consolidation Shipping or parcel consolidation.

Simply put, all your orders are packed into one box and delivered together. On the one hand this is advantageous, because you can save money on shipping. On the other hand the big disadvantage is that small items can be exchanged for other items or just not get to you.
Unfortunately, you cannot refuse this service. If you ordered items at the same time and they were in the same warehouse, they will most likely be packed together.
If any packages are lost or damaged, you can get your money back or request a replacement.

We described this process in more detail in the article "How to get a refund from Aliexpress"

How do you know if your parcels have been consolidated.

An indication that your package has been consolidated will be the replacement of all the track numbers with one and messages like this

If you keep track of track numbers, and control the timing to open a dispute, you will be able to prove your case and get a refund.

In the pictures you can see how things developed with our refunds.

Now you know what parcel consolidation is, and you can get your money back if items are lost or replaced.

Good luck and enjoy your shopping.